Privacy Policy

Last updated: November 2025

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Booking details and service preferences
• Payment information (processed securely by our payment provider)
• Communications you send to us

2. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about services
• Send appointment reminders and updates
• Improve our services and customer experience
• Respond to your enquiries and support requests

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Our cleaning professionals (to provide services)
• Service providers who assist our operations
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

6. Cookies

We use essential cookies to ensure our website functions properly. These cookies do not collect personal information for marketing purposes.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: info@letusclean4u.com
• Phone: 0203 561 5174